> ## Documentation Index
> Fetch the complete documentation index at: https://help.worklayer.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage connected-account access

> Review personal Google and Microsoft connection statuses, repair missing grants, choose a default, or disconnect an account.

**Connected accounts** shows the Google and Microsoft accounts you have granted to Worklayer for personal email and calendar actions. Use its status and account actions to repair access, choose a default, or disconnect.

## Check what is connected

Open **Settings > Connected accounts > Accounts**. Each account shows its provider and status. **Connected** is ready; **Limited access** has only part of the requested grant; **Pending** has not completed the connection; and **Needs attention** needs a repair. Check which email and calendar access the account has before assuming an agent can use it.

## Repair a grant

Use **Grant access** when the account is missing a requested permission, or **Reconnect** when the connection needs to be renewed. Complete the provider consent screen and return to Worklayer to recheck the status. A declined consent or expired attempt does not silently complete; start again from this page. If a provider account was disconnected, use **Connect** to add it again.

## Choose a default account

For several accounts, open **Account actions > Make default** on the one you want to use for new meetings. The default does not alter existing meetings or explicitly configured senders. Check the **Default** label after saving.

## Disconnect safely

Open **Account actions > Disconnect** and read the provider-specific confirmation. Worklayer removes its access to email and calendar and revokes it at the provider where possible. The same provider can still be used to sign in. Company integrations, including Microsoft Teams, are managed by an administrator in **Settings > Integrations**.

## Next steps

[Connect Google](https://help.worklayer.ai/help/connected-accounts/google.md) · [Connect Microsoft](https://help.worklayer.ai/help/connected-accounts/microsoft.md) · [Connection troubleshooting](https://help.worklayer.ai/help/troubleshooting/connections.md)


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