Skip to main content
Worklayer shows pages and actions according to your role and relationship to a record. A missing control can mean the page is restricted rather than the workflow being unavailable to the whole company.

​
Check the view and record

Confirm that you are in Workspace if you need a record, or Chat if you are working with the main agent. On an employee profile, a colleague generally sees Overview and Details. Documents, Salary, Time Off, Attendance, Expenses, and Forms require access as the person, their manager, or an administrator. A direct link to a restricted tab may show a no-access page.

​
Check the action

Company settings such as Org structure, payroll, integrations, and agent permissions require suitable access. A reviewer sees Approve or Reject only for requests they can decide. If a form request says you lack permission, ask the sender to check the assignment rather than using another person’s account.

​
Ask the right person

Tell a manager or administrator which page, person, and action you expected, along with the no-access message if one appeared. They can check the role or assignment without exposing unrelated employee data. For a personal Google or Microsoft grant, use Settings > Connected accounts yourself; for company provider access, ask the administrator of Settings > Integrations.

​
Next steps

Find your way around · Employee profiles